Frequently Asked Questions

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  • Orders & Support

    Weโ€™re here to ensure your shopping experience is smooth and enjoyable. If you have any questions or need assistance with an order, our support team is ready to help.

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  • Shipping & Returns

    We want you to love your purchase! Our shipping process is quick and reliable, with options that fit your needs. If for any reason youโ€™re not completely satisfied, our simple returns process makes it easy to return items.

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  • Product Info

    Explore the unique features of each product in our collection. From high-quality materials to thoughtful design, we provide detailed information to help you make the best choice.

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Support FAQs

Orders & Support

How can I place an order on Alvista?

You can place an order directly through our official website by selecting your preferred product and completing the checkout process. Simply add items to your cart, enter shipping details, and choose a payment method. You will receive an order confirmation after a successful purchase.

What payment methods are accepted on Alvista?

Alvista accepts secure online payment options including debit cards, credit cards, UPI, net banking, and other trusted digital payment methods. All transactions are encrypted to ensure your personal and financial information remains safe and protected.

How long does delivery usually take?

Orders are usually processed within 24 - 48 hours. Delivery timelines may vary based on your location but generally take 3 - 7 business days. You will receive tracking details once your order is shipped to monitor its delivery status.

How can I track my order?

Once your order is dispatched, you will receive a tracking link via SMS or email. You can use this link to check real-time delivery updates. If tracking information is delayed, please allow some time for courier updates.

How can I contact customer support for help with my order?

If you need assistance with your order, you can reach our customer support team through the Contact Us page on our website. Our team is available to help with order status, delivery issues, or any other support-related queries.

Support FAQs

Shipping & Returns

Do you offer shipping across India?

Yes, we offer reliable shipping across most locations in India. Orders are processed quickly and delivered through trusted courier partners to ensure safe and timely delivery to your doorstep.

How long does shipping usually take?

Orders are generally processed within 24โ€“48 hours. Delivery typically takes 3โ€“7 business days, depending on your location and courier service. You will receive tracking details once your order is dispatched.

Are there any shipping charges?

Shipping charges, if applicable, are clearly mentioned at checkout before you complete your purchase. We may offer free shipping on selected products or during special promotions.

Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on your location and order value. If COD is available for your address, it will appear as a payment option during checkout.

When will I receive my refund?

Once the returned product is received and inspected, refunds are processed within 5โ€“7 business days. The amount will be credited back to your original payment method.

Support FAQs

Product Info

What type of products does Alvista offer?

Alvista offers premium health and wellness supplements made with carefully sourced natural ingredients. Our product range focuses on improving energy, stamina, immunity, strength, and overall vitality through scientifically processed and quality-tested formulations.

Are Alvista products safe for daily use?

Yes, Alvista products are developed using purified ingredients and undergo quality checks to ensure safety. When consumed as recommended, they are suitable for daily use. Individuals with medical conditions should consult a healthcare professional before use.

Are Alvista products lab tested?

Yes, all Alvista products are lab tested for purity, safety, and quality. We ensure our formulations meet strict quality standards and are free from harmful substances, providing reliable and consistent results for our customers.

Where can I find ingredient information for Alvista products?

Each Alvista product has its own unique formulation. Complete ingredient details are clearly mentioned on the individual product page and packaging, allowing customers to review the composition and make informed choices before purchase.

How should Alvista products be consumed?

Consumption instructions vary by product and are clearly mentioned on the packaging and product pages. Following the recommended dosage ensures better absorption and effectiveness while minimizing the risk of overconsumption.

Are Alvista products suitable for both men and women?

Yes, most Alvista products are suitable for both men and women. They are designed to support overall wellness, energy, and immunity. However, usage may depend on individual health conditions and lifestyle factors.