Privacy policy

Personal Information.

  • We collect basic personal information such as name, phone number, email address, and order-related details only for processing orders and customer support.
  • Customer address is collected only for order delivery purposes and is shared securely with our delivery partners.
  • We do not store or process payment details. All payments are securely handled by trusted third-party payment gateways.

How we use Information.

  • We use customer information to process and confirm orders placed on our website.
  • Customer details are used to ensure the timely and accurate delivery of products through our delivery partners.
  • We use customer information to respond to inquiries and provide effective customer support.
  • We may use contact details to send offers or updates only if the customer has agreed to receive them.

Data Protection & Security.

  • We take reasonable security measures to protect user information from unauthorized access, misuse, or loss.
  • We do not sell, rent, or trade customer personal information with any third party under any circumstances.

Third-Party Services.

  • Payments are processed through secure and trusted third-party payment gateways. We do not store or have access to customers’ payment details.
  • Customer information such as name, phone number, and address may be shared with delivery partners only for the purpose of order shipping and delivery.
  • We may use tools like Google and Facebook and analytics to understand website performance, user behavior, and improve our services. These tools collect data in an aggregated and non-personal manner.

Consent.

  • By using our website, you agree to our Privacy Policy and consent to the collection and use of information as described.

Policy Updates.

  • The company can update this Privacy Policy in the future. The latest version will always be available on our website.

Contact Information.

  • For any questions related to privacy, you can contact us using the details mentioned above.
  • Company Name: Alvista Labs Pvt. Ltd 
  • Email ID: alvistaofficial05@gmail.com
  • Phone Number: +91 7895201557
  • Address: First & Second Floor, 3/21A, M.G Road, K.K Medical Store, Pratapura, Agra, Uttar Pradesh 282001